Last updated 19 August 2026

Privacy

What we collect, why we collect it, and who can access it. The short version: we need your details to book and manage your stay, process your payment, and run the event. We don’t track you or sell your data.

Who we are

For anything about your data, write to info@rochehowl.be.

Email info@rochehowl.be

We do not track you

There is no analytics on this site. No Google Analytics, no tag manager, no session recorder, no advertising pixel, and no error reporting service. We have not put one in and we are not planning to.

The fonts are served from our own server rather than from Google. The only third party your browser talks to on the public pages is Mapbox, which draws the map on the venue page, and it only loads when that map does.

The cookies we set are the session cookie that keeps you signed in, and a small one remembering whether you chose light or dark. Both are functional. That is why there is no cookie banner in your way.

What we hold

Rather than summarise this vaguely, here is the actual list.

  • Account: your email, your name, and either a hashed password or a link to the Google or Telegram account you signed in with

  • Profile: first and last name, date of birth, phone number and postal address

  • An emergency contact’s name and phone number, which is somebody else’s data that you give us

  • Your registration: the answers you gave on the registration form, whether you have checked in, and notes the organisers write about the booking

  • Your room: who you are sharing with, and which bedroom the group picked

  • Sign-in sessions, which include your IP address and browser

  • An avatar image, if you upload one

Why we hold it

Most of the information we collect is needed because you’re booking a place at the event, and we need it to manage your stay.

We keep invoices because Belgian law requires us to issue and retain them. Sign-in records help keep your account secure. We ask for an emergency contact because we’re staying in a house in the Ardennes in March, and if something happens, we need someone we can reach.

Who else sees it

These are the companies involved in running the site, and what reaches each of them.

  • Google, only if you choose to sign in with Google, and then only your email, name and profile picture

  • Telegram, only if you choose to sign in with Telegram

  • Mapbox, which sees your IP address when the map on the venue page loads

  • Our mail provider, which sends the emails and therefore sees the address and the contents

  • Our object storage provider, which holds uploaded avatars

How long we keep it

Invoices are kept for as long as required by Belgian law.

Your rights

You can ask for a copy of what we hold, ask us to correct it, ask us to delete it, or object to us holding it. Write to info@rochehowl.be.

Complaining

If you think we’ve mishandled your data, please tell us first and we’ll do our best to put things right.

You also have the right to complain to the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit) in Brussels.